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Delivery Information

Please note, due to local Covid-19 restrictions and disruptions in New Zealand, some deliveries are facing delays. We are putting our best effort to maintain communications with couriers and update our website with relevant timeframes. We apologise for any temporary delay you might experience in receiving your order.

Delivery Methods


MethodEstimated Delivery TimePrice
Economy Mail Service 7-20 business days * $9.49
Tracked Mail Service 5-7 business days **  $22.99
DHL Express Shipping 3-4 business days $57.95

Further Information

Economy Mail Service - $9.49

A low cost, reliable shipping method, suitable for your less urgent orders. This service is untracked and is usually delivered within 7-20 business days. *

Tracked Mail Service - $22.99

A tracked and reliable shipping method. Usually delivered within 5-7 business days. **

DHL Express Shipping - $57.95

A fast, secure and reliable method. Your item will receive priority handling, and benefit from a full online tracking so you can check your package’s progress along the way. Usually takes 3-4 business days.

*Due to the Covid-19 restrictions most parcels are arriving within 20 business days but some orders may take up to 25-30 business days before they arrive or can be declared as lost.
**Due to the Covid-19 restrictions most parcels are arriving within 7 business days but some orders may take up to 20-25 business days before they arrive or can be declared as lost.

 

Order Tracking:

Following your purchase online, Mobile Fun will send you an email confirmation to acknowledge your order and again when your goods have been dispatched from our warehouse. The email address used will be the one you provided at the point of purchase or stored within your My Account profile.

Want to know the status of your order?

Already have an account?

If you have created an account login to view the details: My Account

Do not have an account?

If you do not have an account, don’t worry, you can now quickly see the status of your order using your just email address and order number: Track my Order

Note:

  1. The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, Mobile Fun is not responsible if this varies.
  2. All products ship from our warehouse in the UK.
  3. Missing or delayed items: Please note that we will need to wait 20 working days before being able to trace, replace or refund lost items.
  4. The Mail Service will not be available for high-value orders, express Shipping method will be applied.


All product stock messages are up to date and as accurate as possible. We strive to keep the estimated delivery timeframes as accurate as possible and refresh them through regular contact with our couriers.
We apologise for any occasional delay to delivery times that could arise in areas affected by localised lockdowns, we are monitoring this situation with local couriers to ensure service remains as streamlined and efficient as possible.
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